As previously announced via banners and our newsletters, support is no longer available through this platform.
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We just created a new service and added it to an existing package. But I notice that clients who have already purchased this package, do not get the option to choose this new service. Is there a way to make this service available to already purchased packages as well?
We sell 10 credit lesson packages that are valid for 3 months where clients can pick out of different classes. So this is really inconvenient because most clients still have lessons left in previously purchased packages and now are unable to make use of our new service.
Hello there,
Thank you for reaching out to us.
Unfortunately, currently this feature is not available in Amelia. It is not possible to automatically add new services to an already purchased package. What you want to achieve is not possible I'm afraid at this time.
In light of this, we encourage you to kindly consider submitting this valuable suggestion as a feature request through the following link: https://features.wpamelia.com/. The prioritization of feature development is greatly influenced by the number of customer requests received. By participating and expressing your support, you contribute significantly to the potential expedited implementation of this feature.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic
Kind Regards,
Marko Davidovic [email protected]
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