As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Hi, I requested a refund and canceled the service within 10 days, but I haven’t received the refund yet. The refund button is no longer visible, and I also haven’t received any confirmation email. Could you please look into this?
Attached files: Screen Shot 2025-04-22 at 11.30.34 AM.png
Hello there,
Thank you for reaching out to us.
Refund should reach you within 7 business days if you do not receive it in that time period we can check then but there should be no issue with this and all would be fine in the next couple of work days.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic
Kind Regards,
Marko Davidovic [email protected]
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