As previously announced via banners and our newsletters, support is no longer available through this platform.
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Hello,
I am having issues saving my event details to my event page on Amelia. I originally created an event and wanted to save the details but it didn't work, so I deleted the event and tried to make another one, but for some reason every time I click save it loads but doesn't save the event details. I made sure that there wasn't an error in not provided a certain input that is required but that isn't the problem either. I am contacting to see how I can troubleshoot the problem. The events are all being tested and aren't public yet.
Hi David,
Thanks for reaching out to us. Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Stefan Petrov
[email protected]
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