As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
My website and server use local time, i.e. Australia/Sydney, +10 UTC; however, wpdatatable is still taking a different timezone. Why is it so complicated to fix this? I raised a ticket,t but the solution didn't work. I couldn't use the conver_tz function, but I tried to use the Date add function, it calculates the time in a different column but only works when I run the query. How does this get fixed? Could you please contact me for further information and access. I found you are not responding to the tickets either.
Thank you