We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3959325
Problem with decimal separator (comma) in Google Sheets table
Open

Comments

  •  1
    Simeon Georgiev started the conversation
    April 17, 2025 at 7:01pm

    Hello,

    I am using the premium version of wpDataTables and loading data from a Google Sheets file. The sheet contains numeric values representing currency, formatted like this: 3125,48 (with a comma as the decimal separator).

    However, when the data is loaded into wpDataTables, the values are misinterpreted – the comma is not recognized as a decimal separator, and the numbers are either not displayed correctly or not treated as valid floats.

    I need to keep the comma format (,) because it’s the standard in my locale (Bulgaria), and I also want the column to be treated as numeric so that sorting, filtering, and calculations work.

    I’ve already tried adjusting the "Number Formatting" settings in wpDataTables > Settings, but it seems that wpDataTables still expects a dot (.) in the source file.

    Is there a way to make wpDataTables recognize the comma as a decimal separator directly from the Google Sheet, without having to manually convert all values to dot format?

    Thank you in advance!