We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
Is it possible to completely disable the invoice function in Amelia?
Indeed if you use woocommerce for various reasons and in my case using an invoice plugin at this level. The invoice system on the Amelia side is therefore useless.
For example, to avoid unnecessarily generating files or filling the database on the server, is it possible to disable these mechanisms and, in particular, avoid potentially losing the administrator user by using Amelia invoices that don't contain all the right information?
I haven't found any options allowing it so I guess it's not possible but I think it would be a very good option to have. What do you think?
Thanks a lot
Hello there,
Thank you for reaching out to us.
To stop sending invoices automatically to your customers, go to Amelia > Settings > Notification Settings and turn off the option called Send invoice to customer by default.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic
Kind Regards,
Marko Davidovic [email protected]
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