We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, we currently use the custom css trick to hide fields, but sometimes the code does not load and our tracking fields are shown to customers. Can amelia add a hidden field feature so that this doesn't happen?
code we use:
.el-form-item.el-form-item--default.am-fs__info-form__item:nth-last-child(-n+5) {
display: none !important;
}
.el-form-item.el-form-item--default.am-ff__item:nth-last-child(-n+7) {
display: none !important;
}
Hello Holly,
Thank you for your message and for sharing the details.
I completely understand the concern—relying on custom CSS can be inconsistent, especially if styles fail to load in time. I’ll pass your request for a built-in hidden field feature to our management team for review and consideration in a future update.
In the meantime, if you experience any urgent issues with the current setup, feel free to reach out—I’ll be happy to assist.
Kind Regards,
Uros Jovanovic
[email protected]
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