Hello Marta,

Thank you for reaching out! I’d be happy to help you with this.

Could you please clarify exactly what you mean? I want to make sure I fully understand your request so I can assist you as effectively as possible.

Looking forward to your reply!

Hello Marta,

Thank you for explaining the situation. I want to make sure I fully understand your request.

It seems you would like to allow customers to book certain services on specific dates (such as laser depilation), but only when you're available to provide them. Additionally, you mentioned that these bookings should be recurring every month on certain weekends.

Could you please clarify if you want to restrict the availability for specific services on those dates and allow bookings only for those services? If possible, could you give me more details on how you'd like the process to work for the customer booking the services?

Looking forward to your response.

Hello Marta,

Thank you for your clarification.

For the functionality you're looking for, you can use the special days feature in Amelia. This will allow you to specify the exact dates and work hours for when the service is available, ensuring that users only see the available slots for those specific dates and not any other.

Let me know if you need further assistance with this setup!

Hello Marta,

Thank you for your message!

To resolve this issue, you'll need to ensure that the service "Zona Mini" is completely removed from the employee's regular working hours. You've correctly added it to the "Special Days" tab, but it should not be listed in the regular work hours at all.

Here’s what you need to do:

1. Go to the employee's settings.

2. Remove "Zona Mini" from the regular working hours for the days you don't want it available.

3. Ensure the service is only available on the dates you’ve set in the "Special Days" section (25th to 27th April).

Once you’ve done this, the service should only be available on the special days you've set, and users won’t be able to book it on the other dates.

Let me know if this works, or if you need further clarification!

Hello Marta,

Thanks for your message.

That error should not appear if you're trying to remove the service or working hours for the employee. Could you please share a screen recording of the issue so I can take a closer look? This will help me better understand what's happening.

Looking forward to your reply!

Hi Marta,

Uroš is currently out of the office, so I’ll be jumping in on this one.
Could you please provide the WordPress admin credentials so I can log in and take a closer look?

Hi Marta,

I completely understand your concerns. However, I do need to mention that without admin credentials, we’re unable to proceed effectively with the troubleshooting process. I want to reassure you that we do not share customer information with third parties, nor do we make any changes to your website unless absolutely necessary.

You’re welcome to send screenshots and detailed information, but please note that without access, it may be difficult for us to identify the root cause of the issue.

Alternatively, you could create a staging site (which operates separately from your live/production site), and we can test and troubleshoot there without affecting your main website.