Hello there,

Thank you for reaching out to us.

1. When using services with durations like 30, 60, or 90 minutes, the system only shows specific start times based on predefined slot step intervals, which often results in scattered or restricted time options (e.g., 1:35 AM, 3:05 AM). This makes the time selection confusing and less intuitive for both customers and staff.

   What I’d really like is the ability for customers to freely choose any available time within the employee's working hours — not just at predefined intervals. - In general setitngs you can set default time slot step to 5 minutes and you can turn option to use service duraiton for time slots and this way time slots will show on every 5minutes

2. I’d like to ask: Is there currently a way to manually define custom available time slots, instead of relying on the system’s auto-generated intervals? For example, how can I configure specific time ranges (e.g., 7:00–8:30, 10:00–11:30) rather than letting Amelia decide all time blocks? - 

   The availability of the service is defined by employees' working hours, so you would need to edit those in order to achieve this.

   When you go to Amelia/Employees, and select that employee, go to the Work Hours tab. In there create several working periods. For example:

   

   My employee would work on "Service 1" and "Service 2" from 08:00 - 10:30, on "Second" service from 10:30 - 15:30, and then again on "Service 1" and "Service 2" from 15:30 - 24:00.

   You'd be adding these periods by clicking on the blue + sign next to the name of the day, in the top right.

3. In light of this, we encourage you to kindly consider submitting this valuable suggestion as a feature request through the following link: https://features.wpamelia.com/. The prioritization of feature development is greatly influenced by the number of customer requests received. By participating and expressing your support, you contribute significantly to the potential expedited implementation of this feature.

Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.

We wish you all the best and hope you have a wonderful day ahead.

Kind Regards,

Marko Davidovic