We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi
we own a hair dressers so quite often our clients will book a colour appt (45 mins) with an artist - then sit while the colour developes for 30 mins then the artist returns for a wash and blowdry, for 30 mins. while the client is sitting for the colour to develope our artist needs her books open to allow another client to take that spot.
How do we set up the service so it books a 45 min slot then x time later books the second sloy for 30 mins
Hello there,
Thank you for reaching out to us.
At this time, unfortunately, the feature you're referring to is not available in Amelia. Supporting such a use case would result in a double booking scenario, and Amelia has been specifically designed to prevent this from happening.
We understand that there are certain industries where this might be desired, but in the vast majority of use cases, allowing double bookings would create issues and disrupt scheduling workflows. For that reason, this functionality has not been implemented in Amelia.
As much as we would love to meet every need, unfortunately, it's not always possible to cover 100% of market demands. We truly appreciate your understanding.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic
Kind Regards,
Marko Davidovic [email protected]
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