We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
This what my Google Ads Manager wrote:
I logged into WordPress and CookieYes, checked everything and tried an alternative method with Google Tag Manager. Unfortunately, the cookies are currently blocking the tracking of orders.
Here you would need to contact the Amelia system and ask which cookies are compatible and can be used.
Could you please ask them what they recommend? Sometimes nothing can be done, but sometimes they have a trick they use to enable tracking after all - it's individual for each system.
So we are trying to activate Google Consent Mode for better ads tracking of conversions. But we can't get it to work. Do you have any insights on that?
Hello,
Thank you for reaching out. I have passed your question to our developers for further investigation. They will review the issue and provide you with the best possible solution.
I appreciate your patience in the meantime.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Marco,
Have you checked our GA4 integration under Settings → Integrations → Marketing Tools (tab)?
It works as a "mini GTM" on its own, allowing you to send events with defined parameters directly to the GA4 console via the Measurement ID.
You can check documentation here.
If this isn't what you're looking for, feel free to let us know so we can assist you further.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables