We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
We use a google sheet source for our leaderboard, one column has age groups
but we want to show the age groups in a manual order on the dropdown as otherwise it shows some in the wrong order i.e. it put 100+ in front of 13-15 as I assume its sorting by the 1 at the beginning. How could we sort manually instead ?
Hello,
The only way to change the order of the selectbox would be to manually add these values in the column settings, under the "Data" tab.
So, access column settings and go to the Data tab. In there, change the type to String (if you haven't already), and change the "Possible values for column" to be "Define values list". Then, below that add the values in the order in which you want them to appear:
And that's the order they will appear in the filter:
I hope it helps.
Kind Regards,
Miloš Jovanović
[email protected]
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When I try this I get an error popup when I try and save settings, my column data fields are as follows:-10-12,13-15,16-29,30-39,40-49,50-59,60-69,70 Plus is it because of the - symbol in the sorting entry ?
ah not sure that is the problem as seems to do it regardless if I just click save,
Is this anything to do with a recent email about google sheets change of authentication maybe ? as I use a google sheet as the source
Hello,
Looking at the error text from the screenshot - It seems you perhaps have one or more empty headers for one or more columns on the source Sheet.
Can you please send me the URL to this source Sheet?
If it's not already published and 'share' is not set to 'anyone with link can VIEW' - you could share it with my Email [email protected].
If the Sheet has any sensitive data, it's best to send a PRIVATE reply for safety here.
In regard to the recent changes from the Google side - We did have issues for a specific scenario;
Our developers solved this via the new update 7.2.
So if you haven't already, it is best to update our Plugin, and you can check out the change we made in the updated Documentation here.
I believe this is not directly related to your specific table error - we will certainly take a look at the Sheet itself, as well.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables