As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I have been trying to create a data table manually without success. The wizard doesn't go past the page where I enter the table title, number of columns, etc. I also see that there is only 1 option for the data type for the columns, only "1 line string". Please help, I am trying to use the plugin to create table where I record bid awards. Si I'll need various types of columns.
Hi Cynthia,
We are not able to reproduce an issue like that.
For us ( and so far, for all other users), everything works as normal, when we are creating a new Manual table, we can choose each column type ( Such as String, Numerical, Date, and so on...).
Could you please record a Video of your screen ( via Loom or any other screen recording tool) and send it to us, so we can see the exact steps, how the issue happens when you try to create your table?
If the Video has any sensitive data, just mark the reply as PRIVATE.
If it can't be sent here, you can upload it to weTransfer and send us a download link.
- Then, if needed, we can remote in and investigate this for you :
Please provide me a WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Can I please have feedback on this query. I have not been able to use the plugin for over a month now.
Can't I just switch to another theme when creating the table and then revert to my theme afterwards? Unfortunately, I cannot change to another theme permanently.