We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi -
We are seeing a bug within Gutenberg for the wpDataTable block. If you select a table using the inspector panel first, it's fine. But if you then change it to a different table, the shortcode in the FSE says "Please choose datatable first" - even though you have chosen one.
Howevever if you then change the "table type" to Excel (or basically any value that causes an onChange) it will then correctly update the shortcode preview to show the new table ID and type.
My guess is that when table ID is being changed, it's not pull the current value of the table type (standard or excel) so the short_code variable in the block definition is returning false.
Attached a few screenshots to help explain.
Attached files: first-load.png
after-table-change.png
after-type-change.png