As previously announced via banners and our newsletters, support is no longer available through this platform.
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You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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AMELIA NOT WORKING ...LIVE VIDEO
Dear Amelia Support Team,
I hope you're doing well. I'm reaching out for urgent assistance regarding a critical issue with the Amelia plugin on my website.
Despite trying multiple troubleshooting steps including:
Verifying hosting/server configurations
Switching themes and disabling other plugins
Reinstalling and uninstalling the Amelia plugin
Testing on different page builders
…unfortunately, nothing is working. The plugin is either not loading properly or failing to function as expected. This issue is affecting my business operations, and I’m unable to proceed without a resolution.
Could you please look into this matter at the earliest? I’d be happy to provide temporary access to the website or any other details you may need.
Looking forward to your quick support.
Best regards,
Ravinder
Hello Ravinder,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we can log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Ravinder,
Thank you for reaching out to us.
I could not replicate the issue that you have encountered, can you please let me know if this issue occurs in some specific case or can you let me know how to replicate it?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Ravinder,
Thank you for the detailed message.
We tried to replicate the issue on our end, but unfortunately, we couldn’t reproduce the problem. Could you please let us know if there’s any specific pattern when this issue occurs? For example:
Does it happen only after a certain action?
Is it tied to specific pages or devices?
Does refreshing or clearing the cache help?
Any extra detail you can provide will help us pinpoint the cause faster.
Looking forward to your reply!
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables