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I am trying to add an unordered list to an email notification. Looks fine when I edit it. However, once I save it and refresh the page it adds a blank paragraph right before the unordered list every time. Here's what it looks like when I edit.
https://share.cleanshot.com/JssZf4W3
I save it. Then I refresh the page. Here's what it looks like. A phantom paragraph has been added.
https://share.cleanshot.com/wsRrG1CW
You'll notice the first unordered list item doesn't have it. It's immediately preceded by an H2 tag. So this only happens when an unordered list is preceded by a paragraph.
How do I fix this?
Hello there,
Thank you for reaching out to us.
The formatting is lost when switching from the HTML editor to the Text editor. So, if you're writing notifications in HTML, it's important to save them while still in HTML mode — you should not switch to the Text editor. If you do switch, the formatting will be lost. Please try this and let us know how it goes.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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I did not switch to the text editor. This is all done in HTML. I edited in HTML mode. Saved it. Refresh the page and there's the gap. Again, this only happens with unordered lists. Please test it and you will see the issue.