As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
The panel and calendar in the Dashboard often do not load.
The booking form on the website often does not load.
And sometimes it loads quickly and without problems.
Attached files: amelia1.jpg
amelia.jpg
Please note that when the data is not loaded (updated) in the control panel, then the booking form is completely disabled. And vice versa: when it is loaded in the control panel, then it works on the site. All content on the site is loaded, data from the calendar is not loaded.
Hi Aleksandras,
Thanks for reaching out to us.
I’m seeing the same behavior on my end; however, the booking form is loading properly each time. Based on previous experience, this issue could be caused by a conflict with third-party plugins or possibly due to slow loading speeds.
The slow loading seems to be related to your hosting provider, as each page takes quite a long time to open. I recommend temporarily disabling all other plugins—leaving only Amelia active—to see if there's any improvement.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables