"Online appointments alongside in-person" (#3892099) / TMS-Plugins

As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Public Ticket #3892099

Online appointments alongside in-person

Closed

Comments

5
Steve started the conversation
April 6, 2025 at 12:15pm
Struggling with a client scenario - simplified version as follows:
Client provides two services from their Clinic.
One of them (service A) can ONLY be provided in-person, but the other (service B) can also be provided Online.
We currently have this setup to show that they are available for Service A and Service B, at Locations named 'Clinic' and 'Online'.
However, this means that patients have been booking 'Service A' (in-person only) and selecting the location 'Online'.
Is there a way around this?
900
Stefan replied
April 7, 2025 at 12:41pm

Hi Steve,

Thanks for reaching out to us. Unfortunately, Amelia doesn't have the option to differentiate between online and offline locations. The difference is in the service configuration. If you enable the Zoom or Google Meet option for a certain service, it will be considered online. You can then assign this service to a specific employee and location. Locations are assigned to employees, not services. However, you can assign different locations for each day of the week in the employee work hours configuration. To summarize, service 1 (online) assigned to employee 1 - location 1 (online).

Service 2 in person - employee 2 - location 2 (in person)

I hope it helps.

Kind Regards,

Stefan Petrov
[email protected]

Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/

wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs

Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community

You can try wpDataTables add-ons before purchasing on these sandbox sites:

Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables