We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I am trying to add the booking step by step in my website page and I created my button using the same ID as the amelia step by step shortcode ID. When I am looking to the preview to test it, the button appear than disapear. I tried a lot of things to troobleshoot but nothing is working. Can you help me with that?
Hello Xavier,
Thank you for reaching out!
Could you please send us a screen recording showing the issue so we can better understand what’s happening? Also, if possible, kindly share temporary admin access to your WordPress site so we can take a closer look and help you troubleshoot it directly.
Looking forward to your reply!
Kind Regards,
Uros Jovanovic
[email protected]
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