We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

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While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3853924
Formidable Forms Breaking a single form into two forms
Open

Comments

  • Mike started the conversation
    3 weeks ago on April 3, 2025 at 5:13pm

    Hello, I have a single form that has contact information and product information below that. WPTables is reading the single file and splitting it into two forms. Because of this, I can't retrieve product information that corresponds to product information in one datatable. Why is WPtables splitting the form in two?

  •  1,894
    Miloš replied
    2 weeks ago on April 8, 2025 at 10:01am

    Hi Mike,

    As mentioned in the other ticket, we're currently experiencing issues with our ticketing system, which caused some delays. Thank you so much for your patience.

    Regarding this issue, we’re unable to reproduce it on our end. Any Formidable Form we tested successfully creates one table linked to it — it does not split into two separate tables.

    Are you perhaps using any add-ons from Formidable that could be affecting the form's structure?

    Could you please record a short video demonstrating the following:

    • What your source form looks like and how the fields are configured

    • A couple of sample submissions in the form

    • And finally, how our plugin splits the data into two tables during table creation, as you described

    Once we review the video, we’ll be better able to advise.

    If the video contains any sensitive information, please make sure to send it as a private message for security.
    Alternatively, if you're unable to upload it here, you can use WeTransfer and send us the download link.

    Thank you!

    Kind Regards, 

    Miloš Jovanović
    [email protected]

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