As previously announced via banners and our newsletters, support is no longer available through this platform.
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You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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hi,
I have a problem with the confirmation emails my customers receive. When my customers have Gmail addresses, my notification text doesn’t appear as a plain message—instead, it shows up as an event invitation. How can I solve this problem?
Hi Yunus,
Thank you for reaching out!
To better understand the issue you're experiencing with Gmail displaying the confirmation emails as an event invitation, could you please provide a screenshot or screen recording of the email in Gmail? This will help us identify the problem and assist you more effectively.
Looking forward to hearing from you!
Kind Regards,
Uros Jovanovic
[email protected]
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