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My goal was to add the short code on the home page right before the instagram feed on the home page of www.shopsatstonefield.com and then display it again in the happenings tab.
Short codes not displaying calendar in both locations. Both sections are now blank.
I created one event for now to test, added short code to the home page and to the happening page and it is blank. on the home page the html code is this:
<h2 class="directory_single_title" style="color:black; text-align:center">Upcoming Events & Happenings</h2>
<div class="col-sm-10 col-sm-offset-1 text-center">
<p style="text-align: center;">While shopping The Shops at Stonefield, don’t miss out on Charlottesville’s best in news, events, and promotions. With so much going on, you will almost always find a designer fashion show, fun family event, or unique offering to indulge yourself in.</p>
</div>
<?php echo do_shortcode('[ameliaeventslistbooking]'); ?>
</div>
</section>
I also added a PhP snippet: echo do_shortcode('[ameliacatalogbooking]');
I attached screen shots of things too. It happened on the heels of using "The Events Calendar" it worked well at first but then when you clicked on individual events it kept saying page not found. I tried to fix it until the calendar didn't show at all any more. so I deleted that plugin and went with Amelia. and now I am experiencing the same problem with the short code not displaying the calendar. short codes have always worked before when I had WP Events calendar until it was no longer supported with my version and broke the home page.
Any ideas what I am doing wrong?
Thank you so much!
Britta
Attached files: Screenshot 2025-04-03 at 10.01.23 AM.png
Screenshot 2025-04-03 at 10.00.38 AM.png
Screenshot 2025-04-03 at 9.57.08 AM.png
Screenshot 2025-04-03 at 9.56.20 AM.png
Hello Britta,
Thank you for the update on this.
Please check if you can see the booking form on the page when you are not logged in to WordPress or when you are looking from incognito mode.
If this is the case then this can be 1 of 3 issues but most likely is the issue with some page optimizer.
1. The reason why the form is not visible for non-logged-in users is not in Amelia, but instead in your security settings. They're either configured in a Security plugin (if you have any), or they're on your server's side.
The best option would be to reach out to your hosting provider, send them the link of the booking page, and tell them exactly what you told us - you can see the page when you're logged in as an admin, but you can't see it from an incognito window (or when you're logged out). They should be able to lift the block, so admin-ajax calls are sent for non-logged-in users also.
2. You have some page optimizers so turn them off, purge the cache and see if you can see the booking form then
3. The new booking form should be displayed when you clear the cache, if you have a caching plugin or optimize plugin, please disable the minify js files option.
For example, if you have WP Rocket, and you have enabled these JS optimizations, which have a negative effect on our New Step Form, which is based on Vue 3 Framework, the booking form won't show.
The old Form is based on Vue Framework 2, but the New Form is based on Vue Framework 3;
Once you disable the "minify JS" option in the Optimisations on WP Rocket, or similar, and purge the cache the form should appear.
Also, the issue could be with the Page Optimize plugin. You have these settings
and they should be added to this first input amelia_booking_script_index like this
and then everything will work with the new form.
Hope this helps.
Kind Regards,
Uros Jovanovic
[email protected]
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Hi Uros, Thank you so much! I was hopeful, but alas, I cannot see the calendar post in incognito on the home page and the events page.
Hi Britta,
Thank you for your response!
Could you please try disabling WP Rocket or any other optimization plugins temporarily and check if the calendar becomes visible in incognito mode on the homepage and events page? Sometimes caching and optimization plugins can cause issues with visibility.
Let me know how it goes!
Kind Regards,
Uros Jovanovic
[email protected]
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Hi Uroš,
In a staging environment, I deactivated WP Fastst Cache and Image Optimizer and also deactivated the PhP snippet and checked in incognito mode and it still did not display anything.
Based on the HTML output, I don’t see any sign that the Amelia shortcode has been processed.
Britta
I also checked the Javascript error log and there is nothing on the home page and on the events page.
Hello Britta,
Thank you for the update on this.
I tried to add the booking form via shortcode and it worked just fine.
Please let me know if this method works for you or not.
Kind Regards,
Uros Jovanovic
[email protected]
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it is not working for me as seen in the screen shots I had provided. I copied and pasted your short code and placed it on the page with a short code block and it is empty!
Attached files: Screenshot 2025-04-10 at 1.31.06 PM.png
Screenshot 2025-04-10 at 1.30.13 PM.png
Hello Britta,
Thank you for your reply.
Since I wasn't able to replicate the issue on my end, could you please send me a short screen recording showing how the shortcode is added and what happens on the front-end? That will help me better understand the issue and assist you more effectively.
Looking forward to your update!
Kind Regards,
Uros Jovanovic
[email protected]
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Hi Uroš,
I tried it again and this time it worked on the Happenings page. Thank you so much for your patience!
I wonder if we can try to get it also working on the home page. So far have I have this code in one of the home page bottom content blocks on the home page. I am unable to display the shortcode thus far.
I created a php snippet called: "Events"
<section class="your-section-class">
<h2 class="directory_single_title" style="color:black; text-align:center;">Upcoming Events & Happenings</h2>
<div class="col-sm-10 col-sm-offset-1 text-center">
<p style="text-align: center;">
While shopping The Shops at Stonefield, don’t miss out on Charlottesville’s best in news, events, and promotions. With so much going on, you will almost always find a designer fashion show, fun family event, or unique offering to indulge yourself in.
</p>
</div>
<?php echo do_shortcode('[ameliaeventslistbooking]'); ?>
</section>
then pasted this into the bottom content home page block:
[php_snippet name="Events"]
and it is blank
any ideas on how to fix it?
I am now seeing this on the front end:
if (typeof hasAmeliaEvent === 'undefined') { var hasAmeliaEvent = true; } if (typeof hasEventApiCall === 'undefined' && '' === '') { var hasEventApiCall = true; } var hasEventShortcode = (typeof hasEventShortcode === 'undefined') ? false : true; var ameliaShortcodeData = (typeof ameliaShortcodeData === 'undefined') ? [] : ameliaShortcodeData; ameliaShortcodeData.push( { 'hasApiCall': (typeof hasEventApiCall !== 'undefined') && hasEventApiCall, 'trigger': '', 'trigger_type': '', 'triggered_form': 'elf', 'in_dialog': '', 'counter': '1000', 'employee': '', 'eventId': '', 'eventRecurring': 0, 'eventTag': "", 'locationId': "" } ); var ameliaShortcodeDataTriggered = (typeof ameliaShortcodeDataTriggered === 'undefined') ? [] : ameliaShortcodeDataTriggered; if (ameliaShortcodeData[ameliaShortcodeData.length - 1].trigger !== '') { if (ameliaShortcodeDataTriggered.filter(a => a.counter === ameliaShortcodeData[ameliaShortcodeData.length - 1].counter).length === 0) { ameliaShortcodeDataTriggered.push(ameliaShortcodeData.pop()); } else { ameliaShortcodeData.pop() } } if (typeof hasEventApiCall !== 'undefined' && hasEventApiCall) { hasEventApiCall = false; }
Thank you so much!
Attached files: Screenshot 2025-04-11 at 11.05.02 AM.png
Hi Britta,
Thanks for the update — I’m glad it’s working on the Happenings page now!
For the homepage issue: instead of using a PHP snippet, please try adding the shortcode directly into the content block (without wrapping it in a PHP snippet). Simply paste this into the bottom content block of the home page:
In many cases, page builders or block editors don't process PHP snippets correctly, but they do support shortcodes out of the box.
Let me know if that does the trick or if you need help adjusting the layout!
Kind Regards,
Uros Jovanovic
[email protected]
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Hi Uroš,
Thank you so much! I had tried that already. The shortcode is unfortunately not recognized. Please see screen shot
Like this in the bottom block:
<h2 class="directory_single_title" style="color:black; text-align:center">Upcoming Events & Happenings</h2>
<div class="col-sm-10 col-sm-offset-1 text-center">
<p style="text-align: center;">While shopping The Shops at Stonefieldis your go-to for all things local and lively—
From family-friendly events and smooth jazz nights to seasonal promotions and our weekly farm stand, there’s always something happening in the heart of the community. Come for the shopping. Stay for the connection..</p>
</div>
[ameliaeventslistbooking]
Also, I just upgraded to a Standard License to allow for recurring events, however, after deactivating it and reactivating it and entering the license code, that part is still greyed out.
Thanks so much!
Britta
Attached files: Screenshot 2025-04-14 at 11.47.57 AM.png
Hello Britta,
Thank you for the update on this and for your patience.
For that purpose, you will have to download the Standard version of the plugin that you can find on the TMS store.
After that, install it on your website, clear the cache and it should be fine.
Please let me know if that works for you or not.
Kind Regards,
Uros Jovanovic
[email protected]
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two different issues here:
issue no 1:
I cannot find where to download the standard version. please send me the direct link. I never received an email about it either, only payment confirmation.
issue no 2:
The shortcode is not working in the general block field on the home page with or without PHP snippet. Even for the light version it did not work. Can you send me a workaround so that the short code works in a HTML block field? When I only paste the short code the system does not read it and I get gibberish code as highlighted in the previously attached screenshots.
No matter the version, the shortcode is not working on the home page as it is by itself.
Hello Britta,
Thank you for reaching out.
You can download the standard version using this link: Download Standard Version. Let me know if you encounter any issues with this.
Regarding the shortcode not working, please install the latest version of the plugin and let me know if the issue persists after the installation.
Looking forward to hearing from you.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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