I had set up 5 events all showed on website, one closed before its even started now they have disppeared from the calender and it wont let me add any new events.
We do not see the issue on your site we see all events
And events can not close on its own they can close based on settings that you have setup. You can check this option
As for adding events, this can perhaps be some conflict of roles.
Can you please check in WordPress users if you have several roles added to this user? For example admin and employee or employee and customer. etc. Or if this user has the same mail as other user for example admin/manager and employee or employee and customer. etc.
If this is the case then you should know you can not be Admin and manager to admin and employee, etc at the same time since this leads to conflict within the plugin. You need to have only one role per user only admin or only manager or only employee. Every role has different permission and if you combine them Amelia can not function properly.
You need to disconnect other roles from that user and that mail and to create a separate user with separate mail for each role and make sure to purge the cache afterward.
After that Amelia should work properly again. Please do that and let us know how it goes.
I had set up 5 events all showed on website, one closed before its even started now they have disppeared from the calender and it wont let me add any new events.
Hello there,
Thank you for reaching out to us.
We do not see the issue on your site we see all events
And events can not close on its own they can close based on settings that you have setup. You can check this option
As for adding events, this can perhaps be some conflict of roles.
Can you please check in WordPress users if you have several roles added to this user? For example admin and employee or employee and customer. etc. Or if this user has the same mail as other user for example admin/manager and employee or employee and customer. etc.
If this is the case then you should know you can not be Admin and manager to admin and employee, etc at the same time since this leads to conflict within the plugin. You need to have only one role per user only admin or only manager or only employee. Every role has different permission and if you combine them Amelia can not function properly.
You need to disconnect other roles from that user and that mail and to create a separate user with separate mail for each role and make sure to purge the cache afterward.
After that Amelia should work properly again. Please do that and let us know how it goes.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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