When pressing update on an Upcoming appointment from the dashboard, the Amelia logo comes up with the message 'Please Wait' for about 5 minutes before loading. This is unworkably slow.
User is a site administrator. Tried adding and removing Amelia roles to no avail.
So since Amelia is loading but it is slow this is not an Ameia issues. The slow load can be caused by a lot of things - the number of appointments you have, the number of customers, the number of employees, etc.
As for the speed of Amelia itself, we cannot influence it because Amelia is not SaaS and the speed of your site and Amelia depends on the package you have with your hosting provider.
This is related to your package with your hosting provider because each page opens and loads for a very long time. Neither of these two issues is related to Amelia.
It could be caused by the amount of other data you have on the page.
Or if you are on a dedicated, or on a shared hosting. The only thing that we can advise you is to you increase the php_memory_limit on your site?
If you're not sure how to do that, you can reach out to your hosting provider.
Please check out our demo sites (link) and see how the plugin should behave on a site with dedicated hosting and good server performance.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
When pressing update on an Upcoming appointment from the dashboard, the Amelia logo comes up with the message 'Please Wait' for about 5 minutes before loading. This is unworkably slow.
User is a site administrator. Tried adding and removing Amelia roles to no avail.
Assistance would be very much appreciated.
Hello there,
Thank you for reaching out to us.
So since Amelia is loading but it is slow this is not an Ameia issues. The slow load can be caused by a lot of things - the number of appointments you have, the number of customers, the number of employees, etc.
As for the speed of Amelia itself, we cannot influence it because Amelia is not SaaS and the speed of your site and Amelia depends on the package you have with your hosting provider.
This is related to your package with your hosting provider because each page opens and loads for a very long time. Neither of these two issues is related to Amelia.
It could be caused by the amount of other data you have on the page.
Or if you are on a dedicated, or on a shared hosting. The only thing that we can advise you is to you increase the php_memory_limit on your site?
If you're not sure how to do that, you can reach out to your hosting provider.
Please check out our demo sites (link) and see how the plugin should behave on a site with dedicated hosting and good server performance.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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