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  Public Ticket #3849522
Step by step booking form 2.0 stopped working
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  • Tony Osmond started the conversation

    The step by step booking form 2.0 is no longer visible on the front-end of our website on Mac OS and OSX devices using Safari or Chrome (PCs not tested).

    In the back-end, when going into Amelia / Customize, the Booking form 2.0 has lost all of its settings eg it does not show any services and instead shows "Category 1", "Category 2" etc and has lost the company information like email and phone number.

  •  1,699
    Marko replied

    Hello there,

    Thank you for reaching out to us.

    1. We have just tested this on several devices and on several browsers and we can not replicate the issue the booking forms show everywhere 
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    2. As for customize section this is also not an issue it should show like that. It does not show your services as such but the examples of what you are customizing. This is just so that you can adjust it as you wish and then the live form will be changed also once you click on update form

    Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.

    We wish you all the best and hope you have a wonderful day ahead. 

    Kind Regards, 

    Marko Davidovic [email protected]

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