When customers log in to the customer panel on my site on mobile, there's no sidebar showing so they cannot access their purchased packages. It does show when they turn their phone horizontally, but it does not show up in the regular vertical version. Is there any way to fix this?
The sidebar cannot be displayed on mobile devices in the standard view because the screen is too narrow. However, users can still access their packages by clicking on the three horizontal lines (menu icon), which will then display the sidebar
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Hello,
When customers log in to the customer panel on my site on mobile, there's no sidebar showing so they cannot access their purchased packages. It does show when they turn their phone horizontally, but it does not show up in the regular vertical version. Is there any way to fix this?
See screen recording
Thank you
Hello there,
Thank you for reaching out to us.
Kind Regards,
Marko Davidovic [email protected]
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