We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3848955
Audio wrong display
Open

Comments

  • Vincent started the conversation
    3 weeks ago on April 1, 2025 at 3:25pm

    I've created my first table with wpDataTables, which I find very powerful and interesting. I've even added the "wpDataTables integration for Forminator Forms" extension to display the results from my form submissions.

    However, I'm experiencing two issues:

    1. Audio files sent from my form are displayed as audio players instead of links.
    2. The audio file is not linked to the player (please see the attached screenshot).

    Thank you for your assistance.

    Attached files:  firefox_xmji1MWBjR.png