Dear Support Team,

I hope this message finds you well. I am reaching out to clarify how appointments are generated in your booking system. Could you confirm whether the system creates appointments only after the payment is completed, or if they are generated before payment is made?

It is essential for my business that appointments are created only after payment has been successfully processed. This would help prevent issues with unconfirmed or "ghost" bookings and ensure a smoother experience for both my team and our clients.

I would greatly appreciate any details about this functionality and any steps I might need to configure the system accordingly.

Thank you in advance for your assistance. I look forward to hearing from you.

 I have a couple of additional questions to clarify before I proceed:

1. Is the feature to schedule appointments only after payment is completed included for free, or does it require an add-on or membership to enable?
2. My business offers multiple services (a beauty salon and a tattoo studio) that may require overlapping bookings. For example, on the same day and at the same time, I may want to accept bookings for two different services simultaneously. Would your system allow this without creating conflicts in the plugin or calendar?

Your guidance on these matters would be very helpful, as these functionalities are crucial for my business operations.

Looking forward to your response.