We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I am creating the integration between Google Calendar and Amelia and in the process I've noticed that we use built in resources in Google and this is how our meeting rooms are categorized (not as users).
Is there a way for Amelia to read the calendars of built in resources?
Also, I added all the resources to our main user and I can't seem to find all of them listed on the field"Google Calendar" under the employee's settings.
Hi Heden,
Thanks for reaching out to us.
When syncing Amelia with Google Calendar, Amelia will only recognize the main calendar. You can have other calendars under the main one, but Amelia won’t recognize them. In other words, all appointments booked through Amelia will be added to the main calendar, as long as it is assigned to an employee (who receives the appointment).
Is this what you were referring to, or did you mean something else?
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Stefan, thanks a lot for your help. Unfortunately I came to the conclusion that Amelia won't be the solution we need to our kind of business. I've already asked for a refund and I'm waiting for you guys to contact me regarding that. Once again, thanks for your quick reply.
Hi Heden,
That's understandable, and we're sorry to see that you're moving away from Amelia. We will process the refund as soon as possible, but please note that it typically takes 5-7 business days for the funds to be transferred to your account.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables