We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Google calendar work for all existing employes and services booked by customers for all bookings, so the integration setting to google calendar must be correct.
I have added a new employee and service which looks fine and produces the booking notification both for the customer and the employee, however despite the new service booking getting adding to the Amelia calendar, it does not add this new booking into the google calendar. I have checked the integration setting which seem ok as other booking get added to the google calendar.
What am I doing wrong?
Hello Siggi,
Thanks for reaching out to us. I hope you're doing well.
Have you connected this new employee to Google Calendar? This is not assigned automatically—you need to assign it in the employee settings. Each employee can either be assigned to the same Google Calendar or use their own calendar.
Kind Regards,
Stefan Petrov
[email protected]
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Hi Stefan and thanks for your reply. I did not realis that each employee had to have either their own calendar or be linked to an existing calendar. When can I find the details for the setup in the documentation?
Hi Siggi,
Yes, after configuring the initial Google Calendar integration, you will need to assign an employee to the Google Calendar. You can find more information about Google Calendar in this link.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables