The loading time for the Date and Time page is too slow. It is not loading even after 10 minutes of waiting. No customer would wait for so long. It has been running fine for the past year but now shows issues. The employee panel is not loading and showing errors.
Thank you for reaching out to us. Slow load can be caused by a lot of things - the number of appointments you have, the number of customers, the number of employees, etc. Other than Amelia, it could be caused by the amount of other data you have on the page. Are you on a dedicated, or on a shared hosting? Can you increase the php_memory_limit on your site? If you're not sure how to do that, you can reach out to your hosting provider. Please check out our demo sites (https://wpamelia.com/demos/) and see how the plugin should behave on a site with dedicated hosting and good server performance.
The loading time for the Date and Time page is too slow. It is not loading even after 10 minutes of waiting. No customer would wait for so long. It has been running fine for the past year but now shows issues. The employee panel is not loading and showing errors.
Attached files: Capture.PNG
WhatsApp Image 2025-04-01 at 12.45.17.jpeg
Hello Saurabh,
Thank you for reaching out to us.
Slow load can be caused by a lot of things - the number of appointments you have, the number of customers, the number of employees, etc.
Other than Amelia, it could be caused by the amount of other data you have on the page.
Are you on a dedicated, or on a shared hosting? Can you increase the php_memory_limit on your site?
If you're not sure how to do that, you can reach out to your hosting provider.
Please check out our demo sites (https://wpamelia.com/demos/) and see how the plugin should behave on a site with dedicated hosting and good server performance.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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"The number of appointments you have, the number of customers, the number of employees, etc. "
- Daily appointments range from 4 to 5 max.
- Customers currently are 167
- Employees are 2.
"Are you on a dedicated, or on a shared hosting?"
- it is a dedicated hosting
"Can you increase the php_memory_limit on your site? "
- its 2048 M
please provide with a solutuion?
only the Amelia Plugin is not working on the website.
the Amelia dashboard is also not loading.
Attached files: Screenshot 2025-04-01 234840.png
The service section is not showing any of the services. it just got deleted even when the heading says 2 services
Attached files: services.png
Hello Saurabh,
Thank you for the details. Please provide the following so we can investigate further:
The error message from the browser console when you try to access the Amelia dashboard.
Admin access so we can check the configuration.
Try reinstalling the Amelia plugin and let us know if the issue persists.
Looking forward to your response.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I have tried reinstalling the plugin but the issue still persists.
This error is showing up
Attached files: WhatsApp Image 2025-04-02 at 23.01.55.jpeg