It seems like it's not possible to set different messaging for the thank you page of the services and packages. When I set a thank you message (header) for the packages, it displays the exact same message for when someone books a schedule, which can be out of context and may confuse the customer.
Thanks for reaching out to us. The trick is to change the labels in Package section in Customize section. When selecting Step by Step, you need to select a Package from dropdown menu
Then change the Labels here
And when there is a booking for a Package, this page will be shown
That's what I did before and I was surprised to see that the "congratulations" message was the same for both services and packages.
I initially modified the one for services with something like "you can now check out your student dashboard for your schedule," and for packages it was something like "check your student dashboard to start using your class card (package)" and I was surprised to see the package message being displayed when a student books a single appointment.
I confirmed that the 2 messages keep overriding each other. Whichever one was saved last gets used.
It seems like it's not possible to set different messaging for the thank you page of the services and packages. When I set a thank you message (header) for the packages, it displays the exact same message for when someone books a schedule, which can be out of context and may confuse the customer.
Hi gerson,
Thanks for reaching out to us. The trick is to change the labels in Package section in Customize section. When selecting Step by Step, you need to select a Package from dropdown menu
Then change the Labels here
And when there is a booking for a Package, this page will be shown
Kind Regards,
Stefan Petrov
stefan.petrov@tmsproducts.io
Rate my support
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Hi Stefan,
That's what I did before and I was surprised to see that the "congratulations" message was the same for both services and packages.
I initially modified the one for services with something like "you can now check out your student dashboard for your schedule," and for packages it was something like "check your student dashboard to start using your class card (package)" and I was surprised to see the package message being displayed when a student books a single appointment.
I confirmed that the 2 messages keep overriding each other. Whichever one was saved last gets used.
Can you confirm this on your end?