As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
It seems like it's not possible to set different messaging for the thank you page of the services and packages. When I set a thank you message (header) for the packages, it displays the exact same message for when someone books a schedule, which can be out of context and may confuse the customer.
Hi gerson,
Thanks for reaching out to us. The trick is to change the labels in Package section in Customize section. When selecting Step by Step, you need to select a Package from dropdown menu
Then change the Labels here
And when there is a booking for a Package, this page will be shown
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Stefan,
That's what I did before and I was surprised to see that the "congratulations" message was the same for both services and packages.
I initially modified the one for services with something like "you can now check out your student dashboard for your schedule," and for packages it was something like "check your student dashboard to start using your class card (package)" and I was surprised to see the package message being displayed when a student books a single appointment.
I confirmed that the 2 messages keep overriding each other. Whichever one was saved last gets used.
Can you confirm this on your end?
Hi Gerson,
Apologies for the delayed response. You're right—I took some time to test it, and it appears that the label is recognized for both services and packages.
Let me double-check with the QA team, and I’ll get back to you as soon as possible.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Gerson,
I've got an update. Apparently, the current configuration is that the label is "shared" between the appointments and packages section. Developers think that it's not a simple task to change it with simple code or similar, but of course, this will be added to the list. The only possible solution at the moment is to configure the label so that it serves both packages and appointments. I know this isn't the ideal solution, but unfortunately, it's the only one at this time.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables