We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I too got the
Fatal error: Uncaught Error: Call to a member function getStatus() on null in /usr/www/users/fejaso/wp-content/plugins/ameliabooking/src/Application/Services/Reservation/AbstractReservationService.php:378
I updated line 378 to this code, suggested by Grok AI.
This seems to have solved the issue. However, since I saw that you've helped others with this, please confirm if this will solve it or if you need me to make some other changes or install another version for it not to reappear or resurface in some other way.
if ($user && $user->getStatus() && $user->getStatus()->getValue() === Status::BLOCKED) {
Hi Gustav,
I hope you're doing well.
Yes, unfortunately, this is a known issue, but we usually address it with a fix or an update. Of course, our goal is always to resolve it through an update so that there won’t be a need for a custom fix or manual intervention. I’ll make sure to forward the exact issue to the developers so they can include a fix in an upcoming update.The good news is that it’s working properly now.
Let me know if you encounter any other issues like this—I’ll be happy to escalate them further.
Kind Regards,
Stefan Petrov
[email protected]
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