Thanks for reaching out to us. This appears to be a database issue. Unfortunately, I’m unable to access the page where the booking form is located for some reason.
May I ask for the WP admin credentials so I can troubleshoot the issue further?
Hi, Ok this makes sense in this case I set it to 45min, how can I reduce this time if I only need 10 min to prep.
So I tested the system and it all worked but it did not select my woo payment system, it just auto approved the booking i made as a test. Could you perhaps take a look why, I did follow the on integrations thanks.
It's certainly recommended to perform all tests from an incognito window or while logged out. The browser automatically detects user credentials and populates the customer information fields at checkout.
This is how I tested the booking, and as per the screenshot, it appears to be working properly.
Hi, I just cant get your plugin to work. We only have one employee with 2 possible services, for now I am just trying to get one to work.
I have linked the shortcode and the employee and service shows, but when I click book session, the calendar does not work.
Please assist me?
Attached files: Screenshot 2025-03-28 at 17-12-37 BOOKINGS – Karens Vocals.png
Hi Stephen,
Thanks for reaching out to us. This appears to be a database issue. Unfortunately, I’m unable to access the page where the booking form is located for some reason.
May I ask for the WP admin credentials so I can troubleshoot the issue further?
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Hi, Ok this makes sense in this case I set it to 45min, how can I reduce this time if I only need 10 min to prep.
So I tested the system and it all worked but it did not select my woo payment system, it just auto approved the booking i made as a test. Could you perhaps take a look why, I did follow the on integrations thanks.
Steve
Hi Steve,
Not sure how you've tested the booking process, but if i want to book an appointment from the front end, it sends me to WooCoomerce checkout
Is this the section that you are referring to?
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Could it be because I possibly tried to book as admin? Either way thats brilliant news thanks you.
Hi Stephen,
It's certainly recommended to perform all tests from an incognito window or while logged out. The browser automatically detects user credentials and populates the customer information fields at checkout.
This is how I tested the booking, and as per the screenshot, it appears to be working properly.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables