We have encountered a critical error in our booking system. When setting a "special day" in the backend, the work time is always displayed as 13.11, even though the correct working time appears in the settings.
Please see the attached files for reference and provide us with a solution at your earliest convenience.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Thank you for your quick response. We identified the issue on our website under "Settings"—somehow, the time format had changed, causing incorrect time displays throughout the system.
Hi,
We have encountered a critical error in our booking system. When setting a "special day" in the backend, the work time is always displayed as 13.11, even though the correct working time appears in the settings.
Please see the attached files for reference and provide us with a solution at your earliest convenience.
Thank you!
Best regards,
Attached files: Screenshot 2025-03-28 at 15-51-46 Employees ‹ Adieu Elternhaus — WordPress.png
Screenshot 2025-03-28 at 15-52-02 Employees ‹ Adieu Elternhaus — WordPress.png
Hello Christina,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
uros.jovanovic@tmsproducts.io
Rate my support
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Hi,
Thank you for your quick response. We identified the issue on our website under "Settings"—somehow, the time format had changed, causing incorrect time displays throughout the system.
The issue has now been resolved on our side.
Thanks again, and have a great day!
Best regards,
Hi Christina,
I'm glad to hear that the issue has been resolved on your side! If you need any further assistance, feel free to reach out.
Have a great day!
Kind Regards,
Uros Jovanovic
uros.jovanovic@tmsproducts.io
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables