Hi, I’ve purchased the Starter license and installed Amelia from the ZIP file.
However, I cannot activate the license – the “Activation” section still says "Available from Starter license" and does not allow me to paste my purchase code.
I believe there may be some leftover data or conflict with Amelia Lite.
Could you please help me reset or fully activate the domain?
it is a step-by-step explanation of how you can safely remove the Lite version without losing any existing data and install + activate the Full/premium version.
Thanks for providing access. I've reinstalled the license to Standard, but I believe the issue is related to caching. I’ve tried clearing the browser cache and cookies, but the issue persists.
Could you reach out to your hosting provider and ask them to perform a deep cache clearing?
This should help and after that you should be able to see the option to enter the purchase code.
Hi, I’ve purchased the Starter license and installed Amelia from the ZIP file.
However, I cannot activate the license – the “Activation” section still says "Available from Starter license" and does not allow me to paste my purchase code.
I believe there may be some leftover data or conflict with Amelia Lite.
Could you please help me reset or fully activate the domain?
Attached files: Screenshot 2025-03-27 alle 16.02.21.png
Screenshot 2025-03-27 alle 15.05.07.png
Hi Elena,
Thanks for reaching out to us.
If your Activation Tab in the main plugin settings looks like this, it means that you have the Lite ( free) Plugin version installed.
Please follow the steps explained here,
it is a step-by-step explanation of how you can safely remove the Lite version without losing any existing data and install + activate the Full/premium version.
Let me know if it works.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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hi, thank you for your answer. I have already tried this method, and read the tutorial but it’s not working!
Hi Elena,
Have you cleared your browser cookies / cache? Can you log in to your wordpress using a different browser?
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
yes, i tried everything. If i attach the credentials to enter the site, can you do it?
Hi Elena,
Sure, you can provide the WP admin credntials i can log in to take a better look.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
ok, thanks!
https://griglieria50.it/wp-admin
username: [email protected]
password: Layers2025!
Hi Elena,
Thanks for providing access. I've reinstalled the license to Standard, but I believe the issue is related to caching. I’ve tried clearing the browser cache and cookies, but the issue persists.
Could you reach out to your hosting provider and ask them to perform a deep cache clearing?
This should help and after that you should be able to see the option to enter the purchase code.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
i have already cancelled the cache on the administration panel wordpress but its not working
i have clean the database with a plugin but nothing change.