We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Dear team;
When I used to log in as an emplyee in the emplyee pane;, i used to be able to see detials of all teh booked appointments including atached documents under the customer fields which I already added to my booking system.
Now I can see those field, but cant see the atached fdocuments or any of teh details of the extra/ customers fields.
I have to go to my webiste amelai dashboard to be able to do so.
This is is not helpful to access thos info on the go if i needed to.
Please look at the is asap
BR
Salam
Hello Salam,
Thank you for your feedback.
We will pass this to our management for consideration to include this feature in a future update. If there are any changes, we’ll be sure to update you.
Kind Regards,
Uros Jovanovic
[email protected]
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Thanks
The employee widget has 2 versions.
Version 1 works fine
the updated version 2 does not work
The updated version never worked
Hello Salam,
Thank you for your update and for bringing this to our attention.
We are aware that the updated version of the employee widget does not currently support the display of custom fields. We understand the importance of this functionality and will work on incorporating it in a future update.
At this time, we do not have an estimated timeline for when this feature will be available, but we appreciate your patience and feedback as we continue to improve our system.
Please feel free to reach out if you have any other suggestions or concerns.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables