We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
hi Again.
So, we had issues with time zone, so I changed wordpress from UTC to New York time zone. Problem is there is no choice for the actual city we have our salon in. And some of our "not so smart" clients see the "NEW YORK" tag in your calendar (see screenshot) and think our salon is in New York. Ridiculous situation because they won't book.
So what is the solution? Can you remove that tag? Or what do you suggest?
Thanks
Attached files: Screenshot 2025-03-25 at 12.34.06.png
Hi Attila,
You can disable this tag in Customize settings. So, Customize section, Step by Step template, Customer information step and then disable the option "Calendar Time zone".
Kind Regards,
Stefan Petrov
[email protected]
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