I am still having problems with erratic notifications not sending. Every now and then an Event Booked does not trigger both, an email notification and a webhook. There is no difference in data between the bookings that do not trigger and those that do. It is seemingly random.
An issue with email notifications could be caused by several reasons:
Your hosting provider is blocking all 3rd party settings and only allowing their SMTP (or other) settings.
Your website has a PHP version of less than 7.
The credentials are not correct.
There's something else blocking the notifications from being sent.
If you're using Gmail, please check out this article for detailed setup instructions.
Please check these points, and let me know if you were able to resolve the issue. If you're still not able to resolve the issue, we'll need to remote into your website and see what's going on.
I believe you'll need to edit the webhooks afterward, but let's first ensure that the notifications are working properly. Let me know once you've tested it.
I am still having problems with erratic notifications not sending. Every now and then an Event Booked does not trigger both, an email notification and a webhook. There is no difference in data between the bookings that do not trigger and those that do. It is seemingly random.
Hi Jamie,
Thanks for reaching out to us.
An issue with email notifications could be caused by several reasons:
Please check these points, and let me know if you were able to resolve the issue. If you're still not able to resolve the issue, we'll need to remote into your website and see what's going on.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
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I will look into this regarding the email. Would the webhooks not being triggered be possibly from the same cause or is that a separate issue?
Hi Jamie,
I believe you'll need to edit the webhooks afterward, but let's first ensure that the notifications are working properly. Let me know once you've tested it.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables