As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I purchased a lifetime subscription to WPDataTables through AppSumo a few years ago. My subscription appears to be active with a valid purchase code when I log into the TMS Plugin Store. However, Word Press is not recognizing my purchase code to give me access to the premium plugin. How can I resolve this issue.