I only see the ability to buy SMS credits for different amounts but nowhere does it say what a credit is. You can spend $10, $20, $50 etc but it doesn't say how many credits each gets you. Is it dollar for dollar, or is there a benefit to purchasing more? This information should be readily available.
Do any SMS credits come with premium? How many for how long? I see complaints about people being overcharged - is this an issue?
The only charges within the Amelia plugin are for SMS credits. The prices displayed on the pricing list are for one segment of the SMS message. A segment contains 160 characters, so if your message exceeds this length, it will be split into multiple segments, and the price will be multiplied accordingly. Special characters are counted differently, which means that a segment may contain fewer than 160 characters if you use them.
Regarding your other question, SMS credits are not included with the premium plan, but they can be purchased separately in different amounts (e.g., $10, $20, $50). Unfortunately, there isn't a dollar-for-credit equivalence listed, as it depends on the number of segments the messages you send use.
If you have any further concerns or would like more information, feel free to reach out!
Ok that is extremely helpful, thank you. It would be awesome if you could put that information in the SMS section of the plugin for people as a reference!
I only see the ability to buy SMS credits for different amounts but nowhere does it say what a credit is. You can spend $10, $20, $50 etc but it doesn't say how many credits each gets you. Is it dollar for dollar, or is there a benefit to purchasing more? This information should be readily available.
Do any SMS credits come with premium? How many for how long? I see complaints about people being overcharged - is this an issue?
Thank you
Hello Jen,
Thank you for your questions!
The only charges within the Amelia plugin are for SMS credits. The prices displayed on the pricing list are for one segment of the SMS message. A segment contains 160 characters, so if your message exceeds this length, it will be split into multiple segments, and the price will be multiplied accordingly. Special characters are counted differently, which means that a segment may contain fewer than 160 characters if you use them.
Regarding your other question, SMS credits are not included with the premium plan, but they can be purchased separately in different amounts (e.g., $10, $20, $50). Unfortunately, there isn't a dollar-for-credit equivalence listed, as it depends on the number of segments the messages you send use.
If you have any further concerns or would like more information, feel free to reach out!
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Ok that is extremely helpful, thank you. It would be awesome if you could put that information in the SMS section of the plugin for people as a reference!
Hello Jen,
Thank you for your feedback and suggestion! We appreciate it, and I'll make sure to pass it along. Let me know if you need anything else.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables