Hello,

I am experiencing an issue with Amelia’s appointment booking display where the next immediate service appointment at least appears to being displaying in two timezones:

• America/New York (which is correct)

• UTC (which should NOT be displayed)

For example, instead of only seeing:
✅ 10:00 AM – 11:45 AM (EST)
I am also seeing:
❌ 6:00 AM – 7:45 AM (UTC)

Current Setup:

• I have multiple services with employees assigned from 10:00 AM – 12:00 PM with no buffer times enabled. For Example: Animal Explorers (T/R);Pony Adventures (W/F)

• My server timezone is correctly set to America/New York.

• WordPress timezone is also configured to America/New York, and Amelia should be inheriting this setting.

Troubleshooting Steps Taken:

• Cleared cache both locally and on the server → No change.

• Reset the global timezone in WordPress to America/New York.

• Verified settings for:

  • Service timezone

  • Employee timezone

  • General Amelia settings

  • Global WordPress timezone

• No conflicting settings were found.

Additional Issue:
I have occasionally noticed that the next immediate appointment either:

• Does NOT display at all.

• Shows a duplicate booking option in the incorrect UTC timezone.

Request:
Please advise on how to resolve this issue, as it seems to be a new behavior. Let me know if you need any additional details or access to further troubleshoot.

Thank you!