We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
How can we allow the same customer to book more than 1 services at a time?
I think the only way to book different services at the same time is to use woocommerce integration. That will create a cart where you can add multiple services.
what about being able to reserve something then come back and reserve a different service for same time or day?
also when booking appointments from the backend - it only allows you to choose a single hour slot instead of multiple hours like the front end booking form
I figured out how to book multiple slots in the backend
we just need the same customer to be able to book multiple services in the same day and possibly same time slots
we have 4 services (rooms) that we want people to be able to book appointments for different rooms at the same time
client says when they try to book a second room it won't let them
currently all 4 services have the same employee assigned (is that the issue)
how can me allow the same person to book multiple rooms for the same day and time?
Hello Doug,
Thank you for reaching out. The issue arises because a single employee cannot be booked for multiple services at the same time. To allow a customer to book multiple rooms at once, you will need to assign each room to a different employee or ensure that the same employee is available for different time slots.
Feel free to let me know if you need further assistance with this setup!
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables