We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, I want to trigger a webhook to add a tag in ActiveCampaign when a user updates or adds a new row in a table on our site. Is it possible? Thanks, Joe
Hi Joe,
We don't have a built-in solution, but we do have a number of custom hooks which you can use, I believe one of them should be able to achieve what you described.
This falls under custom work, so it is not covered by Support, but if you have coding skills, you can check out our available hooks for Developers on this documentation and see if you can find any hook that might help.
We also added this new developer's handbook, which can allow users with coding skills to make custom add-ons.
Our developers will keep adding more custom hooks/examples there over time.
Please be advised that custom solutions with hooks are not included in our support.
You can also research resources such as Stack Overflow to see if any other user perhaps found a workaround.
( We do like to give examples for certain solutions, but for this use-case, we, unfortunately, don't have anything yet)
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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