We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
In the calendar, where you would select any employee to get the soonest available appointment is not working. It makes you have to select and employee in order to get the calendar to pop up
Attached files: IMG_2762.png
Hello there,
Thank you for reaching out to us.
We went on your page and we do not see this issue you can see this in the video that we are sending you.
We can see that you are using old outdated forms so we advise you to switch to new 2.0 forms. But there is no issue at this time with the old ones.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Attached files: simplescreenrecorder-2025-03-21_09.32.36.mkv
Kind Regards,
Marko Davidovic [email protected]
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