As previously announced via banners and our newsletters, support is no longer available through this platform.
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Hello, I can't enter manually an appointment in Amelia. When I click the button "Save", nothing happens. Do you why? Second question: I connected Amelia with Google Calendar but when I put an event in Google Calendar, nothing apppears in Amelia Calendar, is it normal? Customer can't do an appointment on this schedule but nothing appears.
Hello Joël,
Thank you for reaching out to us.
Can you please let me know if there is any customer or employee with the same email as the admin user with which you were logged in when this error occurred?
If that is the case, you should change the email of that customer or employee and it will be resolved as it causes a conflict between roles and permissions.
Events from Google Calendar will not be displayed in Amelia but busy events from Google Calendar will block time slots in Amelia. For that purpose, please make sure that the "Remove Google Calendar Busy Slots" option is enabled on the Amelia/Settings/Integrations/Google Calendar page. Also, you can increase the "Maximum Number Of Events Returned" option as well.
Kind Regards,
Uros Jovanovic
[email protected]
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