As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi there, could you help? The calender is lagging I have made sure the time slot matches and it is visible onsite also work hours of employee is matching. What can I do?
Hello Maria,
Thank you for reaching out!
To better assist you, could you please provide a bit more information on the issue? Specifically, is the lag happening when you're trying to view the calendar or during the booking process? Are there any specific patterns, like a certain time of day, or does it happen constantly?
Additionally, if you could share any relevant screenshots or error messages, that would help in troubleshooting the issue.
Looking forward to your response!
Kind Regards,
Uros Jovanovic
[email protected]
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Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi there, thank you, I have figured it out, the buffer time was putting my times out. I entered another ticket last night as there are issues in the 'set your password' link, when it is set, nothing happens, the page just reloads.
I manuallys set the password on the wp dashboard, which works only on Chrome, not firefox or Edge. I also sent a ticket called Events and Packages, however i have not received a reply
Please help. Thanks
Hello Maria,
Thank you for the update! I’m glad to hear you figured out the issue with the buffer time.
Regarding the "set your password" link issue, we will look into it. We will also respond to your other tickets about the Events and Packages as soon as possible.
Please bear with us, and we appreciate your patience!
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables