We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #3841683
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Comments

  • Walid started the conversation
    March 19, 2025 at 10:59pm

    Dear Amelia Team,

    I hope you’re doing well.

    I would love an update allowing event organizers to add detailed agendas for each event within the Amelia plugin. As an event organizer, having additional fields such as event agendas, sponsor logos, and other customizable information would significantly enhance the event management experience.

    Implementing these features would greatly improve the plugin’s functionality and make it even more versatile for professional event planning. Without such updates, many users may have to explore alternative solutions that better meet their needs.

    I believe this enhancement would add tremendous value to Amelia users, and I would appreciate any insights on whether this can be considered in future updates.

    Looking forward to your response.

  •  1,725
    Marko replied
    March 21, 2025 at 6:28am

     

    Hello there,

    Thank you for reaching out to us.

    We encourage you to kindly consider submitting this valuable suggestion as a feature request through the following link: https://features.wpamelia.com/. The prioritization of feature development is greatly influenced by the number of customer requests received. By participating and expressing your support, you contribute significantly to the potential expedited implementation of this feature.

    Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.

    We wish you all the best and hope you have a wonderful day ahead.  

    Kind Regards, 

    Marko Davidovic [email protected]

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