We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #3841504
Limitation
Closed

Comments

  • Max Golov started the conversation
    March 19, 2025 at 5:35pm

    Hello Amelia Team,

    Thank you for your great plugin. We are using Amelia for our photo studio booking system and really like it.

    However, we noticed something that may be a limitation. We need clients to be able to book two different services — for example, the studio and the makeup room — during same time slot. These services are assigned to different employees, and the client should be able to reserve both at once in a single booking with a cart.

    Right now, it seems that this is not possible for some reason. Could you please confirm if this is the case? If so, is there any workaround or possibilities to add this feature soon? It’s very important for how we work. Thanx in advance, Max.

  •  1,712
    Marko replied
    March 20, 2025 at 9:48am

    Hello there,

    Thank you for reaching out to us.

    This should be possible but with 2 separate booking not with cart at this time. Cart sees this as double booking so at this they need to have 2 separate bookings I'm afraid there is no other way. In light of this, we encourage you to kindly consider submitting this valuable suggestion as a feature request through the following link: https://features.wpamelia.com/. The prioritization of feature development is greatly influenced by the number of customer requests received. By participating and expressing your support, you contribute significantly to the potential expedited implementation of this feature.

    Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.

    We wish you all the best and hope you have a wonderful day ahead. 

     

    Kind Regards, 

    Marko Davidovic [email protected]

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