We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I'm using datadog RUM feature to understand end user navigation and behaviour. Many time, there is frustating /dead click on ths image of the services instead of the button. We are loosing many sales do to this. Is there a way to solve this?
Attached files: Screenshot 2025-03-18 at 16.43.04.png
Hello Guillaume,
Thank you for reaching out and sharing this issue with us. At the moment, there is no specific solution to address the dead clicks on the image of services instead of the button. However, we understand how this could be frustrating and impact your sales.
We will pass this feedback to our management team, and hopefully, it will be considered for future improvements.
Thank you for your understanding, and please feel free to reach out if you need further assistance.
Kind Regards,
Uros Jovanovic
[email protected]
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